Yes, you can request additional call buttons at $9.99 per unit. This can be added on at checkout.

The device operates with low-band cellular signal (in the U.S. and Canada) that uses only tiny bits of data. So even if your phone doesn’t get good service in your home, it may still work. Please chat, call or email us to confirm the likelihood of service if there are concerns.

The 30-day trial starts as soon as you sign up. Cancel anytime by returning device. We'll cover the return shipping label. Subscription starts automatically after 30-day trial.

There is no cost for the device. Get started with a monthly or yearly subscription for cellular connectivity with 24/7 activity status and daily notification service. If you're ready to cancel, submit a request to us and we'll provide a free return shipping label. Subscription ends with return of device. No long term contracts. No early termination fees.

The Hello sensor tracks general activity. Though it cannot directly detect sudden falls, it can sense lack of activity and will alert if something seems out of the ordinary. With the Hello Plus, there is a call button feature to enable user to immediately notify contacts when help is needed.

We offer free shipping for yearly subscriptions. Chat, call or email us to get the discount.

This product is available for use in the United States and Canada only.

You can set away dates easily within the dashboard or by submitting a support ticket to turn off notifications during that time.